Customer Experıence Solutıon

WHAT ARE YOUR CUSTOMERS THINKING ABOUT YOU?

BE THE FIRST TO KNOW ABOUT ANY ISSUE AND TAKE THE NECESSARY ACTIONS IMMEDIATELY!

It’s easy to get feedback from your customers with Merakli Marlov.

FAIR PRICE

INSTANT NOTIFICATION

HAPPY CUSTOMERS

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What is Merakli Marlov Customer Experience Solution?

Merakli Marlov is a platform for receiving customer feedback and managing customer experiences. You can get feedback from your target audience about a product or service with this platform. You can touch your customers with different access channels like QR code, URL Link, Tablet, Kiosk, Smiley Box, Mail, SMS, Web Widget and mobile applications. Your authorized employees can instantly see the notifications and detect customer dissatisfaction. You can take the necessary actions immediately on any issue and take future decisions with reporting and statistical analysis features.

Mainly hospitals, dental clinics, hotels, restaurants, cafes, schools, special education institutions, associations, universities, markets, banks, private institutions, travel companies and any organization who wants to learn the thoughts of the target audience can use the platform.

Create Survey

Within minutes, you can easily create your survey with any questions you want.

View Reports

You can instantly see the incoming feedback from your control panel. You can also visually analyse feedback made with multiple chart types.

Get Notifications

Incoming negative feedback can be received instantly as SMS, Email or Notification on your mobile phone.

Survey Analysis

You can access your collected feedbacks using control panel. Only thing to do is clicking the survey which you want to see. Then you can view the feedbacks to your survey with a bar graph or a slice graph.

Contact With Customers

You can contact your customers according to the positive or negative feedback you receive from your surveys. It’s that simple with Merakli Marlov.

It’s easy to get feedback from your customers with Merakli Marlov.

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Do You Have Questions?

Contact us with calling us or send email using marlov@argelabs.com.tr

We’ll reply as soon as possible.

Easy Usage

Surveys can be completed in seconds.

Unlimited Survey

You can create unlimited surveys.

Online Reporting

Analysis reports are accessible anytime.

Offline Working

Can be used without internet connection with offline login feature.

Instant Response

If you wish, you can receive negative feedbacks instantly and respond immediately.

Question Types

There are more than 20 question types.

Branches

Same survey can be divided by branches.

Lucky Person

You can increase the survey filling rate by activating "choose a lucky person randomly" feature.​

QR Code

You can share your survey with QR Code easily.

Social Media

Your customer can be redirected to your social media accounts after completing survey.

F.A.Q.

Merakli Marlov is a simple platform. We provide trainig support and share user guide to you after registration.

Merakli Marlov is a simple platform. We provide trainig support and share user guide to you after registration.

No, Merakli Marlov is a cloud and web based platform.

Merakli Marlov is a service (Software as a Service, SAAS) product that runs over the cloud infrastructure. This type of software runs on central servers and is offered to all users from there. This allows you to use the software without the hassle of server maintenance, backup, update and security. However, according to your preference, we allow you to run the system on your own servers and through your domain name. In this case, data backup and security is your responsibility. You can contact us for more information.

Yes. Your data is stored on our highly secure servers.

We evaluate your requests and add them to the application by giving priority to the most requested features. We regularly update our web and mobile applications. If you want us to give priority to your enhancements, please contact us for details.

We charge you depending on how intense you use the system. In this way, you only pay for the amount you use. Our prices are very reasonable and we have a package starting from 1 $ per day.

Call us 24/7

+90 530 416 99 33

Mail to us

marlov@argelabs.com.tr

Where to find us

Kocaeli University Technopark 41275 Yenikoy Basiskele / Kocaeli / TURKEY